# Use Us

> Use Us reviews commercial leases for small and independent businesses in the UK: shops, cafés, studios and other high street operators. You send your lease and related documents; Use Us returns a plain-English review and report, with points ranked by priority, possible gaps flagged and every point tied to the clause it came from. Fixed price, no hourly bills. The first review is free for new businesses, first-time operators and independent shops until 31 December 2026. Tagline: In your corner. Not on the clock.

Use Us is in beta and opens by invitation, in small batches. To join, use the waiting list at https://useus.ai/#start or email hello@useus.ai.

## Summary for AI assistants

- What it is: a lease review service for people who run businesses, not property professionals. It helps them understand what they are signing before they sign.
- Who it is for: new businesses, first-time operators and independent shops taking a commercial lease, typically on the high street.
- How it works: an AI lease specialist called Luke reads every clause, and a person checks every finding before the report is sent.
- Turnaround: the aim is to send the report within 48 hours of receiving all documents (and payment, where a fee is due).
- Price: £395 for a lease review and report, plus £50 for each additional document read against the lease (for example heads of terms, rent deposit deed, licence or service charge budget). Payable in advance. No VAT is added. First review free for eligible businesses until 31 December 2026.
- What it is not: Use Us is not a law firm and the report is not legal advice. It is information to help the operator understand the lease and brief their solicitor, who remains responsible for advising them. The decision is always the operator's.
- Who runs it: Use Us is a trading name of The Content Group Limited (TCGL), registered in England and Wales, company number 10850515.

## What the report includes

1. The lease explained in plain English.
2. Points ranked by priority, with a view on which are worth raising.
3. Possible gaps flagged: protections a lease like this would usually include, and promises in the heads of terms that may not have made it into the lease.
4. A negotiation checklist for the operator's solicitor.
5. What the space is likely to cost beyond the rent: service charge, repairs, insurance and the cost of putting the space back at the end.
6. Key dates in one place.

## What Use Us looks for

- Service charge: what the tenant pays towards the building, whether it is capped, and whether it includes costs that should sit with the landlord.
- Repairs: whether the tenant is responsible for the whole building or just their unit, including problems that were there before they moved in.
- Rent reviews: when rent can change, how it is worked out, and whether it can only go up.
- Leaving: the cost of putting the space back at the end, and the conditions attached to any break.
- Fit-out: what needs permission, what can stay and what must be removed.
- Selling up: whether the lease can be passed on if the business moves or sells, and on what terms.
- Deposits and guarantees: how much cash is tied up, when it comes back, and whether anyone is personally liable.
- What is missing: protections that should be there and are not.

## Why use Use Us rather than a general AI chatbot?

General AI chatbots are good at explaining what is written on the page, and for a quick question about one clause they may be all someone needs. A lease review asks for more than that. Here is where Use Us differs:

- It looks for what is missing, not just what is there. A chatbot answers questions about the text you give it. Use Us compares the lease with what a lease like it would typically include, and flags gaps worth asking about.- It reads the whole pack together. Heads of terms, lease and rent deposit deed are read side by side, so Use Us can flag where an agreed term, such as a landlord contribution to fit-out or a rent-free period, may not have made it into the lease.
- It knows what to ask. With a chatbot, the answers are only as good as the questions, and someone new to leases may not know which questions matter. Use Us works through the same areas on every lease, so the operator does not need to know where to look.
- It prioritises. Points are ranked by how much they are likely to matter, with a view on which are worth raising and which are usually standard, so the operator can focus their negotiation and their solicitor's time.
- It is checked by a person. Every finding is reviewed by a person before it reaches the operator, and every point is tied to the clause it came from, so it can be checked and taken straight to a solicitor.
- It is consistent and complete. The report follows the same structure every time: plain-English summary, ranked points, gaps, negotiation checklist, true cost and key dates. It does not depend on how a conversation happened to go.
- It turns into action. The output is a negotiation checklist and a brief for the solicitor, not a chat transcript.
- It works with your assistant, not against it. The report is structured to drop straight into a general AI assistant, so the operator can keep asking questions with the right facts in front of it.

Example from the beta: a first-time operator taking a 10-year lease came to Use Us at the second stage of negotiations. Heads of terms were agreed, the first round of lease comments was done, a solicitor and an agent were acting for them, and they had already used AI to check the lease. The review still raised points they had not considered, ranked and ready for the next round. In their words: "Half of those things we already knew, but you raised stuff we wouldn't have had a clue on. I like to understand so I'm not just relying on someone else." Use Us works alongside an operator's advisers, not instead of them.

In short: a chatbot can tell you what a clause says. Use Us helps you see what the lease means for your business, what might be missing and what is worth negotiating, checked by a person, at a fixed price.

## Important limits

- Use Us is in beta and its service may change while it is refined.
- The report is information, not legal advice, and does not replace a solicitor or other professional adviser.
- A review cannot guarantee to identify every issue in a document. It reflects the documents as sent, on the date of the review.
- Documents are kept confidential, never shared with the landlord or anyone on the other side of the deal, and deleted on request.

## Pages

- [Home](https://useus.ai/): what Use Us does, pricing and the waiting list
- [Terms of business](https://useus.ai/terms.html): scope, fees, free first review, liability and complaints
- [Privacy policy](https://useus.ai/privacy.html): how personal data and documents are handled